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48 Door Kennel
No Pets in Hire Cars Please
Since when did car hire firms allow animals to be carried in their vehicles? I've just returned a hire car that my colleagues and I had used to get home from Heathrow, filthy with dog hair and smell.
Don't misunderstand me. I really love animals but I don't like having their fur all over my business suits. My family has a dog, a cat, several fish and a wandering hedgehog in the garden. Me and my family all love animals. But when I've previously tried to book a hire car that would be used to carry my family and our pets I was told that they didn't have any suitable vehicles.
On further investigation I ultimately found a car hire firm that did accept pets but only in certain vehicles (estates) and the animals had to be secured behind the back seat. We found this perfectly acceptable and understood the reasons.
You can probably understand how shocked I was by the dirty hire car supplied by a reputable international car hire firm at Heathrow. My colleagues and I had returned from Frankfurt late in the evening having pre-booked our hire car before we left Germany. We went to the car hire desk before collecting the car from the parking lo. When we opened the door of the car we were greeted by a warm and unpleasant doggy smell. Not nice.
We were about to go back to the desk but one of our party was impatient to get home so we hopped into the stinky car and off we went. It wasn't until I got home that I realized my suit was covered in what appeared to be white dog hairs.
Whoever had used that car immediately prior to us had clearly allowed a dog to roam freely on the seats and upholstery. When I contacted the car hire firm they assured me that they didn't allow dogs in their regular saloon cars and only by prior arrangement in other cars specially adapted for animals. Someone had clearly broken their rules and they hadn't managed to get the car valeted before we took it away. The result was a bill for having four suits cleaned.
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In future we'll be driving to the airport and using airport parking services rather than rely on smelly hire cars. Top tip: Always make certain that you have adequate travel insurance before you go anywhere.
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